At the top left, the Unibox shows all messages across conversations, letting you easily manage interactions.
Below that, the sidebar includes:
- User List: Shows all users, leads, and agents.
- Chatbot Training: Upload files, define Q&A, build flows, and train your chatbot.
- Articles: Create and manage help articles and categories.
- Reports: Visualize key data like missed conversations, response times, and user insights.
- Settings: Control all aspects of Byra including integrations, message behavior, design, and AI.
- Account: Manage your membership plan, profile, billing, and logout.